Current Operating Information
Postal Orders will be Shipped Each Week on MONDAY, TUESDAY, THURSDAY & FRIDAY - Cut Off is 11AM ! No Orders are Dispatched on Wednesday. Orders placed AFTER 11AM will be shipped the next working day.
PLEASE NOTE: We Advise that you use our PARCEL FORCE option as it is a Tracked Service.
At this Time Please Expect Delays with your Parcel Delivery! This applies to All shipping services.
Our Bricks & Mortar Store is Closed at this time.
We will update this notice as things change
Till things get back to being "Somewhat Normal" please be safe, look after yourself. Look out for each other, stay connected and we hope to provide you with our normal service as soon as is possible
Currently our High Street Shop is CLOSED
Office Opening Hours
Online Orders are still available!
ONLINE ORDERS CAN BE PLACED ANYTIME
Online Store Open 24hrs 7 Days a weekDue to recent Events our Operating hours have changed
For same day dispatch (SEE SHIPPING DAYS ABOVE) order Before 11AM ! (This is the Cut-Off time for parcels that will leave our store today - Operates Monday - Friday Only )
Definition of "DISPATCH" - Parcels collected FROM Elliotts by our Postal Service Company.
UK & Ireland: Parcel Force is a WEEKDAY TRACKED & 'SIGNED FOR' SERVICE - If you are not around to sign for your Parcel, your delivery driver will try a neighbour. Parcel Force delivers Monday to Friday only
UK Only: Snail Mail/Royal Mail is not a tracked service - If your parcel is to big for your letter box your parcel may be left at the Post Office. Snail Mail/Royal Mail is delivered Monday to Saturday.
There is NO post on Bank Holidays
Click and Collect
Please check both the Day and Time that you can collect your order, as it will Not be ready until the collection time specified
Collection Available BETWEEN 11AM & 12 NOON on Tuesdays & Fridays Only
Orders Placed between Saturday and Monday are available to collect on Tuesday
Orders placed between Tuesday and Thursday are available to collect on Friday
- - -
Orders Placed BETWEEN 9AM & 4.20PM are expected to be ready after 1hrs
Orders placed AFTER 4.20PM will be ready for collection after 11AM the Next day!
Orders placed BETWEEN Midnight and 9AM will be ready for collection after 11AM
See our opening hours to plan your collection -
please click here
Please make sure your contact details are correct.
Bring your Order Confirmation - If you do not receive one - look in your junk folder and please unjunk us failing this... give us a call or email us if you cannot get through on the phones.
If you have any queries about an existing order, please call us on +44 (0)2890 320532 and a member of our team will be able to assist you.
If you cannot get through on the phones please send us an email and we will endeavour to get back to you as soon as possible :)
P.S. If you have not received your order confirmation email, please check your junk folder. If you find our email there can you please unjunk it. Many Thanks :)